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Oncology Prior Authorization Case Manager RN – Full Time

Current Employees:

Utilization Review Case Manager RN – Full Time

The University of Miami is currently seeking a Prior Authorization Nurse Case Manager. The incumbent purose is to conduct initial chart reviews for medical necessity and identify the need for authorization. The nurse coordinates with the healthcare team for optimal and efficient patient outcomes, while avoiding potential treatment delays and authorization denials. They are accountable for a designated patient caseload and provide intervention and coordination to decrease avoidable delays. At all times they provide communication of progress and or determination to the clinical team and or the patient as it pertains to treatment or treatment barriers. Finally, the nurse serves as the subject matter expert to her team, providing support and education.

Adhere and perform timely prospective reviews for services requiring prior authorization
Follows the authorization process using established criteria as set forth by the payer or clinical guidelines
Accurate review of coverage benefits and payer policy limitations to determine appropriateness of requested services
Refers to the treatment plan for clinical reviews in accordance with established criteria in recommended compendia and or guidelines
Serves as a resource to provide education regarding payer policies and facilitates coordination of alternative treatment options
Ensures and maintains effective communication regarding prior authorization status and determination to the clinical team and on occasion the patient.
Facilitates interdepartmental communication regarding authorization status in advance of the patient’s appointment
Identifies potential delays in treatment by reviewing the treatment plan and proactively communicates with the healthcare team and or patient regarding the potential treatment barrier
Maintains knowledge regarding payer reimbursement policies and clinical guidelines.
Ensures appointment notes are in accordance with the authorization on record and the treatment plan ordered
Escalates to the appropriate department should there be a change in or lack of coverage
Facilitates communication of denials and or Peer to Peer requests between payers and the healthcare team
Identifies opportunities for expedited requests and prioritizes caseload accordingly
Serves as the subject matter expert to their assigned team for education and coordination support
Participates in performance improvement initiatives and other alike unit activities such as the denials task force and unit-based practice council (UBPC)
Adheres to University and unit-level policies and procedures and safeguards University assets.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS

Education:

Bachelors’ degree in Nursing from an accredited college or University

Certification and Licensing:

Valid State of Florida Nursing License

Experience:

Minimum 2 years of relevant experience

Knowledge, Skills and Attitudes:

Ability to exercise sound judgment in making critical decisions.
Skill in completing assignments accurately and with attention to detail.
Ability to analyze, organize and prioritize work under pressure while meeting deadlines.
Ability to work independently and/or in a collaborative environment.
Ability to communicate effectively in both oral and written form.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H11

Senior Manager, Business Operations

Current Employees:

The Office of the Executive Dean For Research is currently seeking a full time Sr. Manager, Business Operations to work in Miami. The Sr. Manager, Business Operations evaluates, administers, and manages all business and administrative matters including budget, operations, programs and personnel administration for the assigned department. The incumbent provides financial analysis and strategic planning as well as manages the budgetary controls in partnership with various levels of management.

CORE JOB FUNCTIONS
1. Manages, implements, coordinates, plans and evaluates the business operations for the department/division, which may include statistical, performance and managerial reporting, budget support, capital planning, and process improvement.
2. Develops and ensures adherence to the department’s annual budget, in accordance with University guidelines and policies. Participates in financial analysis and planning including monitoring and reporting on monthly budget variances and opportunities to improve performance.
3. Advances the strategic financial plan and makes recommendations to senior management on how to best execute the department’s plan.
4. Formulates department policies and guidelines to carry out the University and department mission.
5. Oversees the review, approval and reporting of all expenditures. Reviews and approves financial transactions.
6. Creates and manages support systems to ensure availability of cost effective supplies, equipment, and management information.
7. Monitors contractual obligations and ensures consistency with departmental budget, goals, and programmatic initiatives.
8. Evaluates existing internal controls and approval processes and makes recommendations on how to improve fiscal integrity and operational efficiency.
9. Implements department human resources actions, which may include hiring, terminations, salary etc. Recruits, trains and prepares performance reports for staff.
10. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are trained on controls within the function and on University policy and procedures.

This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities as necessary.

CORE QUALIFICATIONS
Education:
Bachelor’s degree in relevant field required

Experience:
Minimum 4 years of relevant experience required

Any appropriate combination of relevant education, experience and/or certifications may be considered.

Knowledge, Skills and Abilities:

Operational Management: Optimizes day-to-day operations and processes for efficiency and effectiveness.
Organizational Development: Ability to implement strategies to improve organizational effectiveness, engagement, and manage change.
Financial Oversight: Knowledge of financial operations and management.
Team Leadership: Ability to create and maintain a cohesive and productive team environment, build positive working relationships and work collaboratively with others.
Technical Proficiency: Skilled in using office software, technology, and relevant computer applications.
Communication: Strong verbal and written communication skills to convey ideas clearly and persuasively.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

H12

Sr. Manager, Sponsored Programs

Current Employees:

The Executive Dean for Research’s Office at the University of Miami Miller School of Medicine (MSOM) is seeking a highly experienced and motivated Senior Manager, Sponsored Programs to support the University’s research mission. This role plays a critical part in advancing the goals of the Executive Dean for Research by overseeing all administrative and financial aspects of sponsored research programs across assigned departments and faculty. This position offers flexibility for remote or hybrid work arrangements and requires demonstrated experience with federal grant mechanisms, including NIH, DOD, and NSF. The Senior Manager, Sponsored Programs operates with the goals of increasing sponsored funding levels and the output of funding proposals, as well as maximizing the use and efficacy of existing research funding dollars. Further, the incumbent develops and implements policies and methods that further these goals.

CORE RESPONSIBILITIES

Identifies potential donors or sources of funding and plans outreach strategies.
Participates in the development of grants applications and proposals.
Schedules and oversees planning for special events that publicize the organization and its programs to the community.
Trains, mentors, and supervises sponsored programs staff members, and prepares performance reports.
Negotiates contractual provisions with potential partners.
Develops and provides reports or documentation needed to secure and maintain funding and grants.
Ensures that grants and contracts adhere to organizational standards.
Acts as department expert and primary point of contact on funding issues and disputes.
Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with university policies and procedures.
Ensures employees are trained on controls within the function and on university policy and procedures.

CORE QUALIFICATIONS

Education:

Bachelor’s degree in relevant field

Experience:

Minimum 7 years of relevant experience

Any appropriate combination of relevant education, experience and/or certifications may be considered.

The University of Miami offers competitive salaries and a comprehensive benefits package including medical, dental, tuition remission and more.

Job Status:

Full time

Employee Type:

Staff

Pay Grade:

A13

Finance and Accounting Manager, Texas Engineering Executive Education

Job Posting Title:

Finance and Accounting Manager, Texas Engineering Executive Education

Hiring Department:

Cockrell School of Engineering

Position Open To:

All Applicants

Weekly Scheduled Hours:

FLSA Status:

Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

General Notes

As a top-10 engineering school with the No. 1 program in Texas, the Cockrell School of Engineering at The University of Texas at Austin (UT Austin) has been a global leader in technology innovation and engineering education for over a century. With 11 undergraduate and 13 graduate programs, over 20 research centers and a faculty community that boasts one of the highest number of National Academy of Engineering members among U.S. universities, Texas Engineering has launched some of the nation’s most accomplished leaders and pioneered world-changing solutions in virtually every industry, from space exploration to energy to health care. Situated in the heart of Austin — named “America’s Coolest City” by Expedia and “The Best Place to Live in the U.S.” by U.S. News and World Report — the Cockrell School embodies the city’s innovative spirit. Major companies with Austin campuses, such as Dell, National Instruments, Apple, IBM, Samsung, Google and many others, continue to recruit Cockrell School students at a remarkable rate, launching thousands of successful careers and developing Texas Engineers into industry leaders.

At UT Austin, we say “What starts here changes the world.” As a member of the university community, you will be part of an organization that is internationally recognized for our academic programs and research. Your work will have meaning and make a difference not only in the lives of our faculty, staff, and students, but also those who are impacted by our first class academic and research programs.

Based at the Cockrell School of Engineering at UT Austin, Texas Engineering Executive Education (TxEEE) offers a variety of continuing professional engineering education (CPEE) degrees and programs as the professional development unit of the Cockrell School of Engineering. Our programs leverage the expertise, experience and resources of the Cockrell School of Engineering, a global leader in engineering education, research and invention.

UT Austin provides outstanding employee benefits and total rewards packages that include:

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin’s libraries and museums with staff ID card
Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

Purpose

The Financial Manager oversees all financial and accounting operations for Texas Engineering Executive Education (TxEEE), the self-sustaining continuing professional engineering education (CPEE) unit within the Cockrell School of Engineering at UT Austin. As a key member of the TxEEE leadership team, this position is responsible for the day-to-day management of accounts payable, accounts receivable, and purchasing, ensuring timely and accurate financial reporting and support for TxEEE’s programs, events, and operations.

This role supports three professional engineering master’s programs (Option III), a suite of stackable graduate certifications, as well as a portfolio of open enrollment and custom short courses—including PETEX-branded offerings and programs run by the Health and Safety Training Center (HSTC).

The Financial Manager supervises assigned staff and is responsible for developing and maintaining financial policies, procedures, and internal controls that comply with the Cockrell School of Engineering and university guidelines, as well as generally accepted accounting principles (GAAP). This includes managing the annual budgeting process and working with the Executive Director and TxEEE leadership in creating and overseeing the preparation of actionable financial reporting and analyses.

Reporting to the Executive Director, the Financial Manager works closely with the TxEEE leadership team to monitor the unit’s financial performance, support strategic planning, and implement process improvements that enhance efficiencies and the unit’s long-term financial sustainability.

Responsibilities

Operational Support and Oversight:
- Responsible for managing timely payment and procurement processing, tracking of deposits, invoices, procard vouchers and reconciliation, purchase orders, wire transfers, interdepartmental transactions, reimbursements (e.g. travel authorizations and reimbursements), and contracts and service agreements.
- Ensures compliance with internal controls and financial regulations
- Develops and oversees risk management strategies.
Budgeting & Financial Planning:
- Manages the annual budgeting process, ensuring alignment with college, University, and organizational goals and strategies.
- Prepare and review budgets for unit initiatives and external proposals.
- Monitor financial performance to budget and recommend corrective actions as needed.
Financial Reporting and Analysis:
- In collaboration and partnership with TxEEE leadership and Cockrell’s Business Affairs Office (BAO), creating and overseeing the preparation of actionable financial statements, reports, and analysis.
- Ensures the accuracy and timely delivery of financial data.
- Analyzes financial data and performance and provides insights for decision-making; makes informed financial decisions and ensures financial integrity.
Account Oversight and Reconciliation:
- Monitor account balances, expenditures, and encumbrances.
- Oversees the reconciliation of accounts.
- Request new accounts.
Team Leadership and Development:
- Supervises and develops team members.
- Provides direction, motivation, and mentorship to finance staff and assigned student workers.
- Fosters a collaborative and high-performing team environment, leading by example.
Infrastructure and Facilities Support:
- Supports responsible staff with managing facilities space allocation and physical inventory. This includes ensuring compliance with records retention requirements and the management of the electronic scanning/archiving function.
Other related functions as assigned

Required Qualifications

Bachelor’s degree and five years of responsible level experience in finance, accounting and/or budgeting; or Master’s degree and two years of above experience
At least five years of management experience within a large organization
Proven ability to prioritize responsibilities and manage concurrent projects, while maintaining a high level of accuracy and attention to detail.
Self-starter with strong problem-solving abilities and exceptional organizational skills.
Robust analytical skills with ability to translate complex data into simple, understandable information that can drive action.
Ability to meet overlapping deadlines in a fast-paced office environment.
Excellent interpersonal, oral communication, and writing skills.
Proven ability to work both independently and within a team, fostering effective relationships in a collegial environment.
Demonstrated ability to work with confidential information using tact and discretion.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Knowledge and experience working in an academic environment, and familiarity with engineering programs. More than five years of administrative work experience.
Accounting and/or financial experience at UT Austin, or a university environment.
Proficiency in Microsoft Office applications including Excel, database, and relevant UT accounting applications. This includes experience with DEFINE, MISHELL, FRMS, Workday business processes, Docusign, Smartsheet, and Quickbooks
Familiarity and knowledge of UT policies and procedures and an understanding of university organization and resources

Salary Range

$70,000 + depending on qualifications

Working Conditions

Standard office conditions
Combination of sitting and standing
Repetitive keyboard use
Work performed on multiple projects concurrently, under pressure of rigid deadlines and time limitations

Work Shift

Standard work hours are Monday-Friday 8:00 a.m. to 5:00 p.m., with flexible work arrangements considered
Periodic work outside of normal business hours, to including evening and weekends, may be required on a periodic basis

Required Materials

Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume in the first step of the online job application process. Then, any additional Required Materials will be uploaded in the My Experience section; you can multi-select the additional files or click the Upload button for each file. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find Jobs. Before you apply though, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile. This information will be pulled in to your application. The application is one page and you will need to click the Upload button multiple times in order to attach your Resume, References and any additional Required Materials noted above.

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Employment Eligibility:

Regular staff who have been employed in their current position for the last six continuous months are eligible for openings being recruited for through University-Wide or Open Recruiting, to include both promotional opportunities and lateral transfers. Staff who are promotion/transfer eligible may apply for positions without supervisor approval.

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.

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Pay Transparency:

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

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Employment Eligibility Verification:

If hired, you will be required to complete the federal Employment Eligibility Verification I-9 form. You will be required to present acceptable and original documents to prove your identity and authorization to work in the United States. Documents need to be presented no later than the third day of employment. Failure to do so will result in loss of employment at the university.

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E-Verify:

The University of Texas at Austin use E-Verify to check the work authorization of all new hires effective May 2015. The university’s company ID number for purposes of E-Verify is 854197. For more information about E-Verify, please see the following:

E-Verify Poster (English and Spanish) [PDF]
Right to Work Poster (English) [PDF]
Right to Work Poster (Spanish) [PDF]

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Compliance:

Employees may be required to report violations of law under Title IX and the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act). If this position is identified a Campus Security Authority (Clery Act), you will be notified and provided resources for reporting. Responsible employees under Title IX are defined and outlined in HOP-3031.

The Clery Act requires all prospective employees be notified of the availability of the Annual Security and Fire Safety report. You may access the most recent report here or obtain a copy at University Compliance Services, 1616 Guadalupe Street, UTA 2.206, Austin, Texas 78701.

Hazmat Manager

Job Posting Title:

Hazmat Manager

Hiring Department:

Environmental Health and Safety

Position Open To:

All Applicants

Weekly Scheduled Hours:

FLSA Status:

Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

AUSTIN, TX

Job Details:

General Notes

Environmental Health and Safety Services provides healthy and safe operations on campus, to protect students, faculty, staff and visitors, and to ensure protection of the environment.

Your skills will make a difference.

You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will contribute to operational excellence and enhance the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin. UT Austin provides an outstanding benefits package including but not limited to:

Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
Voluntary Vision, Dental, Life, and Disability insurance options
Generous paid vacation, sick time, and holidays
Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
Flexible spending account options for medical and childcare expenses
Robust free training access through LinkedIn Learning plus professional conference opportunities.
Tuition assistance
Expansive employee discount program including athletic tickets
Free access to UT Austin’s libraries and museums with staff ID card
Free rides on all UT shuttle and Austin CapMetro buses with staff ID card
For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards.

For more information on Environmental Health and Safety, Visit the Operational Safety and Compliance Office Website

Must be authorized to work in the United States on a full-time basis for any employee without sponsorship.

Security sensitive; Criminal background check conducted on selected applicant. Hiring decision is contingent on applicant clearing check. This job class may contain positions that are security sensitive and thereby subject to the provisions of Texas Education Code §51.215. Applications will be reviewed online by the hiring department.

Purpose

To provide professional knowledge and expertise in the administration and support of environmental compliance for the University. Responsible for all overall coordination and implementation of EHS waste programs to ensure compliance with state and federal regulatory agency guidelines and institutional policies.

Responsibilities

Responsible for hiring, training, management, and supervision of UT and contract hazmat employees handling hazardous waste, regulated medical waste, and other waste materials for the University. Ensure employees are operating safely and following regulatory requirements and internal procedures. Resolve waste management issues and provide guidance to faculty, researchers, staff, and students. Primary contact for waste management projects and for affiliated sites requiring travel.
Accounting, record keeping, and state reporting. Ensure accurate records of the collection, storage, and disposal of hazardous waste, regulated medical waste, and other regulated waste materials following all regulatory requirements and internal procedures. Generate and finalize documentation and reports required by federal, state, and local regulators. Responsible for tracking, processing, and verifying all program related expenses and billing.
Responsible for the program development for hazmat operations and incident response. Design and conduct training for all levels of employees, principal investigators, and researchers. Develop and implement accident investigation, data analysis, and recurrence prevention programs and procedures. Provide technical review for projects.
Designated building manager for the Main, PRC, MSI, and MCD waste buildings and manages the waste rooms for DPI, HDB, and HTB. Must ensure facilities are regulatory compliant and work with facilities to keep up-to-date with preventative maintenance and, as needed, coordinate repairs and renovations for the facilities.
Responsible for assigning inspections, monitoring and testing of sites, and the collection of environmental samples to comply with regulatory requirements. Responsible for ensuring compliance of the Industrial and Hazardous Waste, Pollution Prevention Planning, and Tier II Reporting for all UT affiliate sites. Acts as the primary point of contact with regulatory agencies for these areas. Supports other compliance initiatives where needed.
Asst with management of on-call and special events and programs including scheduling and the development of written procedures. Assts in the absence of the Associate Director working closely with the Environmental Operations Manager.

Required Qualifications

Bachelors degree in Engineering, Applied or Basic Science, Environmental Science, Industrial Hygiene, or a related field from an accredited academic institution. Six years of professional experience in environmental health and safety programs with experience managing hazardous and regulated waste, or Master’s degree with four years’ experience. Experience interacting with regulators. Eligible for certification by the Insitute of Hazardous Material Management or Board of Certified Safety Professionals. Licenses: Class “C” Operator’s Driver’s License. Demonstrates good interpersonal communication skills.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Masters degree in Engineering, Applied or Basic Science, Environmental Science, Industrial Hygiene, or a related field from an accredited academic institution. Six or more years of professional experience in environmental health and safety programs with a focus on hazardous and regulated waste management in an institution of higher learning and at least two years in a supervisory/management role. Professional licenses or certifications such as CHMM, CSP, HAZWOPER, or DOT/IATA Shipper.

Driving Required

This job requires a class “C” operator’s driver’s license. The applicant selected must provide a current three year driving record from the current state of residence. If not currently a Texas resident, a Texas driver’s license must be obtained within 30 days of becoming a Texas resident.

Salary Range

$82,000 + depending on qualifications

Working Conditions

Environmental Demands:

Uniforms and/or personal protection equipment (furnished)
May work in all weather conditions
May work in extreme temperatures
May work around chemical fumes
May work around standard office conditions
May work around biohazards
May work around chemicals
May work around electrical and mechanical hazards

Physical Tasks:

Repetitive use of a keyboard at a workstation
Use of manual dexterity
Climbing of stairs
Climbing of ladders
Lifting and moving

Additional Working Conditions:

May be required to work in confined spaces, manholes, tunnels, elevated work, extended shifts including nights, weekends, and holidays.
May be required to operate job related equipment.
Participate in on-call program.

Work Shift

Monday – Friday, 8:00 AM – 5:00 PM

Required Materials

Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

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Pay Transparency:

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Employment Eligibility Verification:

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E-Verify:

E-Verify Poster (English and Spanish) [PDF]
Right to Work Poster (English) [PDF]
Right to Work Poster (Spanish) [PDF]

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Compliance:

Ticketing Manager, Texas Performing Arts

Job Posting Title:

Ticketing Manager, Texas Performing Arts

Hiring Department:

Texas Performing Arts

Position Open To:

All Applicants

Weekly Scheduled Hours:

FLSA Status:

Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

General Notes

About Texas Performing Arts

Texas Performing Arts (TPA) is the professional arts presenting and producing program of The University of Texas at Austin. One of the largest and most active university-based performing arts centers in the U.S., TPA is an anchor institution in Austin’s arts, cultural, and entertainment scene. TPA operates venues on the UT campus including Austin’s largest theater, Bass Concert Hall. Its public programs include Broadway in Austin; a curated season of international dance, theater, and music; and presentations of national touring artists. TPA is part of UT’s College of Fine Arts and engages students across the university in creative experiences.

Why Join Texas Performing Arts?

This position offers the opportunity to be part of a nimble and ambitious team that thrives on creativity, collaboration, and strategic thinking. Your work will contribute to advancing the arts at one of the best universities in the world and in one of the most exciting cities in America. By creating opportunities for people to come together through live performance, your skills will create innovative learning, engage communities, and make lifelong memories for audiences.

This position receives UT Austin’s generous benefit package, including 100% employer-paid basic medical coverage, retirement contributions, paid vacation and sick time, and paid holidays.

Purpose

The Ticketing Manager is part of the team responsible for ticket sales and service for all Texas Performing Arts events. The Ticketing Manager reports to the Director of Ticketing and is responsible for managing student ticket staff as well as processing Group Sales. Working with the Director of Ticketing, the position manages the operations of the ticket office during regular hours and for assigned events. This includes providing elevated customer service, managing part-time and student ticket office staff, technical and equipment support, and reconciling events on performance days.

Responsibilities

Event Operations: Provide frontline, hands-on customer service at events as scheduled, including Access Management support for the Guest Services team. Respond to guest ticketing inquiries and engage with guest feedback in direct and public messaging through all communication channels. Conduct real-time and follow-up resolution of ticketing issues. Conduct customer service de-escalation and follow up on negative customer service interactions. Participate in the event day settlement of audits and internal event settlements.
Student Ticket Seller Management: Recruit, train, schedule, and execute performance evaluations for student ticket staff for all Texas Performing Arts ticketed events and public ticket office hours. Create and maintain event support documents and training materials with the Director of Ticketing.
Ticket Office Management: Assist in the day-to-day ticketing operation, including phone and web sales, refunds and exchanges, customer inquiries, and scheduled or on-demand reporting. Assist the Director of Ticketing in executing a frictionless ticketing experience for customers with a focus on creating a great guest experience
Group Sales: Process Group Sales requests with concierge-level service. Work with the Director of Ticketing to manage inventory and offers. Collaborate with the TPA Marketing and Education and Enagement teams, and Broadway Across America Group Sales to ensure continuity in communication and inventory management.
Perform other related functions as assigned. This job description may not be include of all assigned duties, responsibilities, or aspects of the job described.

Required Qualification

Bachelor’s degree with at least three (3) years of ticketing experience in a performing arts, entertainment, events, or athletics venue.
Demonstrated experience managing advanced functions of an enterprise-level professional event ticketing system such as Paciolan, Tessitura, or Ticketmaster.
Demonstrated passion for delivering memorable guest experiences and creating a culture of hospitality.
Demonstrated management-level proficiency with ticketing systems and processes including audits, sales, membership, and donation processing.
High level of proficiency with office technology such as Excel, PowerPoint, Word, Outlook, Slack, and Zoom.
Effective Communications: Demonstrated understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Accuracy and Attention to Detail: Demonstrated understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy.
Service Excellence: Demonstrated knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Problem Solving: Demonstrated knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply this knowledge appropriately to various situations.
Relevant education and experience may be substituted as appropriate

Preferred Qualifications

Experience with ticketing operations in an organization that focuses on member services and fundraising.
Demonstrated experience with key guest service concepts including service strategy design, exceptional service delivery, and recovery from service failures.
Experience in a large, complex, or public organization such as in institution of higher education or similar setting.
More than the minimum required years of experience.
Technical skills including data analytics, dashboard creation, and report writing.
Experience working effectively with outside event promoters, visiting productions and artists, or other types of outside event partners.
Fluency in a language other than English.
Experience managing part time and student employees.
Interest in and strong commitment to the mission and programs of Texas Performing Arts.
Familiarity with Texas Performing Arts venues; familiarity with Austin-area venues.
Relevant professional education or credentials.

Salary Range

$55,000+, depending on qualifications.

Working Conditions

This position is based in Austin, Texas and works 100% on-site at Texas Performing Arts on the UT Main Campus.
Repetitive use of a keyboard at a workstation. Prolonged screen time.
Physically able to lift and carry objects up to 40 pounds.
Work with sensitive and confidential information, under pressure of rigid deadlines and time limitations, and with overlapping projects.
Regular and punctual attendance at workplace with flexibility for early morning, evening and weekend work related to performances and special events.
Ability to maintain professional demeanor under pressure and in customer service interactions.

Work Shift

Standard 9am – 5pm office hours.
Early morning, evening and weekend work is required in relation to performances and special events. A compensatory time program is provided.
Occasional work-related travel may be required.

Required Materials

Cover letter detailing interest in and qualifications for this specific opportunity.
3 work references with their contact information; at least one reference should be from a supervisor.References will not be contacted without prior approval of the candidate.
Work samples may be requested if applicant advances to the interview stage.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

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Employment Eligibility:

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Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

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Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

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Equal Opportunity Employer:

—-

Pay Transparency:

—-

Employment Eligibility Verification:

—-

E-Verify:

E-Verify Poster (English and Spanish) [PDF]
Right to Work Poster (English) [PDF]
Right to Work Poster (Spanish) [PDF]

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Compliance:

Recruiting Operations Manager, Texas McCombs

Job Posting Title:

Recruiting Operations Manager, Texas McCombs

Hiring Department:

Red McCombs School of Business

Position Open To:

All Applicants

Weekly Scheduled Hours:

FLSA Status:

Exempt

Earliest Start Date:

Immediately

Position Duration:

Expected to Continue

Location:

UT MAIN CAMPUS

Job Details:

General Notes

Texas McCombs is a top business school at the center of one of the most innovative cities in the U.S. The McCombs community champions hands-on experiences alongside the ground-breaking research and thought-leadership of a world-class faculty. The collaborative spirit and enterprising drive of the Longhorn alumni network, one of the largest university networks in the world, is embedded in our culture, making us human-centered and future-focused in all our endeavors. We are shaping those who will shape tomorrow, and solving challenging problems while remaining committed to creating a community that is dynamic, supportive, and challenging. What starts here really does change the world.

For more information about Texas McCombs please visit: https://www.mccombs.utexas.edu/

Purpose

Manage a portfolio of companies and industries to coordinate the on-campus recruiting efforts of employers seeking to hire business students for full-time and internship employment. This includes coordination of interview schedules, job postings, and employer events such as information sessions, office hours, and networking events.

Responsibilities

FACILITATE RECRUITING PROCESS: Coordinate with employers from specific industry sectors to facilitate a first-class recruiting experience for both employers and students at the McCombs School of Business. Manage and coordinate recruiting schedules, employer events, and job postings using Career Services Management software (12twenty) and data management tools to manage business processes. Vet recruiting opportunities thoroughly to ensure accuracy, legitimacy, and success. Provide excellent customer service to constituents to maintain positive relationships with corporate recruiting partners.
ASSIST EMPLOYERS WITH RECRUITING TACTICS: Advise employers in the timing and types of events and interviews to help them be competitive and successful. Manage schedule conflicts and avoid employer competition and conflicts. Provide feedback to employers which will increase their success regarding deadlines, schedule set-up, job descriptions, event advertisement, etc. Liaise between employers, Career Management & Corporate Relations staff, and students to contribute to successful recruiting outcomes. Participate in calls and meetings with employers as needed to ensure optimal outcomes for students and recruiters.
COLLABORATE FOR OPTIMAL OUTCOMES: Collaborate with Texas McCombs program partners to optimize the interview process and ensure employer satisfaction. Work closely with fellow staff to manage internal processes and communication. Maintain accuracy of recruiting databases and report on recruitment activity and statistical data as appropriate. Participate in and support Career Management & Corporate Relations activities and events.
INTERVIEW CENTER OPERATIONS: Assist with the operations of the on-campus interview center, including opening and/or closing responsibilities and front desk coverage as needed.
Special Projects and Other Duties Assist team leaders with other duties and special projects as assigned. Other related functions as assigned.

Required Qualifications

Bachelor’s degree and three years of experience in account management, customer service, career services, event planning, recruiting, employment services, or related experience.
Microsoft Office competencies and comfort with new technology.
Excellent organizational skills.
Excellent oral and written communication skills and attention to detail.
Strong teamwork/collaboration skills. Demonstrated ability to build relationships and communicate effectively.
Ability to effectively manage a high volume of work.
Strong customer service background.
Comfortable in a professional business environment.

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

Bachelor’s degree in business administration, communications, or management.
Professional experience in a career services or human resources role performing a variety of corporate recruiting or career placement activities.
Demonstrated ability to establish and maintain effective rapport with business students, alumni, faculty, staff, and recruiters.
Familiarity with 12Twenty or other web-based recruiting management systems is strongly preferred

Salary Range

$50,000

Working Conditions

May work under standard office conditions with repetitive use of a keyboard at a workstation.
This is an Austin, Texas-based position.
Applicants must be legally authorized to work for any employer in the United States. This position is not eligible for sponsorship of work visas.
Some evening and weekend hours may be required during peak periods and special events.
Regular M-F work shift may vary depending on time of year.

Required Materials

Resume/CV
3 work references with their contact information; at least one reference should be from a supervisor
Letter of interest

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

—-

Employment Eligibility:

—-

Retirement Plan Eligibility:

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length.

—-

Background Checks:

A criminal history background check will be required for finalist(s) under consideration for this position.

—-

Equal Opportunity Employer:

—-

Pay Transparency:

—-

Employment Eligibility Verification:

—-

E-Verify:

E-Verify Poster (English and Spanish) [PDF]
Right to Work Poster (English) [PDF]
Right to Work Poster (Spanish) [PDF]

—-

Compliance:

Manager, Laboratory Animal Care

Job Title

Manager, Laboratory Animal Care

Agency

Texas A&M University

Department

Vet Med – Physiology & Pharmacology

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Texas A&M University is committed to enriching the learning and working environment by promoting a culture that respects all perspectives, talents & lived experiences. Embracing varying opinions and perspectives strengthens our core values which are: Respect, Excellence, Leadership, Loyalty, Integrity, and Selfless Service.

Who we are

The Department of Veterinary Physiology and Pharmacology is the only department of its kind in Texas and has a rich tradition of excellence in education, research and outreach with an emphasis on veterinary and human medicine. The department houses the Michael E. DeBakey Institute for Cardiovascular Science and Biomedical Devices, the Reproductive Sciences Center, the Interdisciplinary Toxicology Program and the Center for Cell and Organ Biotechnology.

What we want

The Laboratory Animal Care Manager, under direction, oversees the operation of the physiology and pharmacology laboratories, ensuring compliance with regulations, coordinating teaching activities, and managing animal health programs. The manager will supervise daily tasks and implement safety procedures to maintain biohazard and environmental standards. Additionally, they handle administrative functions such as scheduling, purchasing, and personnel management while providing strategic guidance to leadership on program direction.

What you need to know

Salary: will be commensurate based on the selected hire’s education and experience.

Special Instructions: A cover letter, resume, and contact information for three professional references (to include at least one previous supervisor) are strongly recommended. You may upload all three on the application under CV/Resume or upon answering the questionnaire you may attach the documents.

Schedule: This position may require work beyond normal office hours and/or work on weekends

Qualifications

Required Education

Bachelor’s degree veterinary technology, biomedical science, animal science, or equivalent combination of education and experience.
Five years of related experience.

Preferred Qualifications

Licensed veterinary technician.
1 year experience teaching veterinary students.
1 year experience working with animal use protocols.
Proficiency with learning management systems.

Knowledge, Skills, and Abilities

Ability to effectively communicate both orally and in writing.
Ability to positively and professionally interact with clients and staff.
Excellent communication and presentation skills.
Strong interpersonal and organizational skills.
Working knowledge of office software and instructional programs.
Knowledge of principles and methods for teaching and instructing individuals and groups.
Skilled in utilizing various learning and active listening strategies.
Ability to orally comprehend and express information and use inductive and deductive reasoning.
Ability to facilitate and adapt course and the course content.
Ability to positively and professionally interact with clients and staff, groups of various sizes.
Ability to multitask and work cooperatively with others.
Ability lift up to 55 lbs

Responsibilities

Coordination and Oversight of Animal Care Programs

Oversees the care and treatment of animals used as teaching models for VTPP.
Induces and monitors animals under anesthesia and coordinates necessary treatments for teaching animals.
Supervises record-keeping associated with the Animal Health Care and Adoption Programs.
Assists with generation and ongoing documentation for relevant animal use protocols.
Coordinates Animal Health Care and Adoption Programs, ensuring preventive health care procedures for teaching animals.
Responsible for the placement of teaching dogs into suitable adoption situations.
Performs basic veterinary technical skills (e.g. intravenous catheter placement, intubation, basic laboratory functions).

Staff Management and Development

Provides intermediate supervisory authority for technicians and students in the VTPP teaching laboratory, ensuring compliance with safety standards and proper use of equipment.
Supervises visiting technicians from other teaching programs.
Hires, trains, and evaluates job performance of technicians and student workers in the VTPP academic service section.

Safety and Compliance Management

Oversees compliance with Federal, State, and University guidelines for the use of animals.
Ensures adherence to approved animal use protocols for faculty and technicians.
Monitors compliance of state and federal regulations for animal use, chemical storage, and medical records in teaching activities.
Supervises the training of students in various animal-handling techniques, anesthesia administration, and post-procedure recovery.

Administrative Functions

Responsible for ordering all animals used in the departmental teaching program.
Manages inventory, purchasing, and resupply of laboratory pharmaceuticals and equipment for teaching labs.
Coordinates the transfer of equipment to surplus and ensures preparedness for inspections.
Communicates workspace concerns to the Facilities Coordinator and Professional Programs Office.
Academic administrative support (including and not limited to proctoring exams and exam reviews, grading worksheets, and interacting with the learning management system).

Why Texas A&M University?

We are a prestigious university with strong traditions, Core Values, and a community of caring and collaboration.  Amenities associated with a major university, such as sporting and cultural events, state-of-the-art recreation facilities, the Bush Library and Museum, and much more await you.  Experience all that a big city has to offer but with a reasonable cost-of-living and no long commutes.

Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
12-15 days of annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatic enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance for completing a degree while a Texas A&M employee
Living Well, a program at Texas A&M that has been built by employees, for employees

Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume’ or use a LinkedIn profile to pre-populate the online application.

All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.

Equal Opportunity/Veterans/Disability Employer.

Assistant Athletic Equipment Manager

Job Title

Assistant Athletic Equipment Manager

Agency

Texas A&M University

Department

Athletic Director

Proposed Minimum Salary

Commensurate

Job Location

College Station, Texas

Job Type

Staff

Job Description

Our Commitment

Who we are

Texas A&M Athletics department is committed to building champions through academic achievement, athletic excellence, and national recognition of student-athletes, teams, and programs. We are a proud member of the Southeastern Conference, with more than 650 Texas A&M student-athletes competing at the NCAA Division 1-A level in 20 varsity sports.

What we want

The Assistant Athletic Equipment Manager is responsible for assisting the Athletic Equipment Manager with the management of the apparel and equipment of the assigned Division I sports program(s).
What you need to know

Salary: Will be commensurate based on the selected hire’s education and experience.

Schedule: Working nights, weekends, and holidays as required to complete assigned tasks.

Travel: Team travel required with assigned sport.

Qualifications

Required Education and Experience

Bachelor’s degree or equivalent combination of education and experience.
Some athletic equipment managing experience

Preferred Qualifications

1 year collegiate or professional team equipment management.
AEMA Certified preferred.

Knowledge, Skills, and Abilities

Ability to multi-task and work cooperatively with others.

Responsibilities

Inventory

Inventory control and ACS management for assigned sport(s).
Assist directly with inventory management for assigned Sports at the direction of the Head Coach or designee.
Assist with apparel/footwear storage and Issue for assigned sports.
Assist Athletic Equipment Manager with placing orders through the Athletic Business Office and direct to manufactures for assigned Sports.

Apparel/Uniforms

Assist directly with apparel issue for assigned sport(s) at the direction of the Head Coach or designee (no travel or practice/meet responsibilities).
Assist with apparel/footwear storage and Issue for assigned Sports.

Supervises

Assist in supervision of student workers.

Away Game Preparation

Pack for road trips with the assistance of student managers.

Compliance

Maintains continual and thorough familiarity with all applicable NCAA, Conference and University rules and regulations. Establishes and ensures communication and enforcement of rules and regulations for all staff members and student workers supervised.

Why Texas A&M University?

Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
12-15 days of annual paid holidays
Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
Automatic enrollment in the Teacher Retirement System of Texas
Health and Wellness: Free exercise programs and release time
Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
Educational release time and tuition assistance for completing a degree while a Texas A&M employee
Living Well, a program at Texas A&M that has been built by employees, for employees

Equal Opportunity/Veterans/Disability Employer.

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Hazmat Manager

General Notes

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Responsibilities

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Salary Range

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Environmental Demands:

Physical Tasks:

Additional Working Conditions:

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Ticketing Manager, Texas Performing Arts

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Responsibilities

Required Qualification

Preferred Qualifications

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Required Materials

Recruiting Operations Manager, Texas McCombs

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