Communications Coordinator
Coordinator @Nipun Gulati posted 9 months ago in Other Disciplines Shortlist Email JobJob Detail
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Experience 3 Years
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Qualifications Bachelor’s
Job Description
Job Title
Communications Coordinator
Agency
Texas A&M University
Department
Business Development
Proposed Minimum Salary
Commensurate
Job Location
College Station, Texas
Job Type
Staff
Job Description
A Glimpse of the Job
The Communications Coordinator, under general supervision, coordinates, develops, and implements a comprehensive communication plans to include project management, content production, and written communication for both print and digital formats for the Division of Finance and Business Services.
Essential Duties/Tasks:
Develop and Execute Communications
- Oversees the development and production of departmental website content, email communications, and the communications calendar. Reviewing all content to meet compliance accessibility requirements. Monitoring metrics for content usage and effectiveness.
- Reviews, edits, and communicates needed updates to communications sent to students and parents from external partners (Bill/Payment, Refunds, Collection systems).
- Creates verbiage for automated call and text notifications for student and parent constituents.
- Writes answers for the Customer Relation Management (CRM) knowledge base system and creates standard text.
- Creates and maintains the Student Business Services annual communication plan for student/parent constituency.
- Assists with the coordination of internal and external communications from departments and leadership within the Division of Finance.
Departmental Communications
- Update CRM knowledge base content as needed, respond to feedback from both internal and external constituents, and write articles for the external customer knowledge base.
- Creates surveys for students and parents to gather feedback on customer interactions.
- Reviews vendor marketing materials.
Events
- Creates and edits pre- and post-event communications, surveys, and division announcements.
- Assists with creating presentations, templates, videos, speeches, social media content, signage, and other communication platforms for the division.
Websites
- Works closely with the team to monitor and review departmental web sites for current UX/UI and accessibility compliance.
- Supports website content updates, refresh, and visuals.
Special Projects
- Support projects and division initiatives as needed.
What you need to know
Salary Range: $45,000-50,000 annually. Compensation will be commensurate to selected hire’s experience.
Special Instructions: A cover letter and resume are strongly recommended. You may upload these in the CV/Resume section.
Required Education and Experience
- Bachelor’s degree in marketing, communications, or related field or equivalent combination of education and experience.
- Three years of communications and/or marketing experience.
- Experience with email platforms and email communications.
Preferred Qualifications
- 3-5 years of experience working as a communications coordinator, communications specialist, project manager or similar role on a marketing and communications team.
- Experience creating graphics for digital and print communication.
- Comfortability working within a project management software.
Knowledge, Skills, and Abilities
- Ability to communicate ideas and concepts clearly and effectively.
- Strong interpersonal and organizational skills.
- Ability to effectively plan and execute short and long-term projects that make efficient use of resources, meet deadlines, and achieve objectives.
- Strong written and verbal communication skills.
- Ability to work as a motivated self-starter.
- Strong attention to detail and grammatical expertise.
- Ability to multitask and work cooperatively with others.
- Ability to bring fresh ideas, individual voice, and enthusiasm to the team.
- Ability to build and maintain positive relationships with external stakeholders.
Other Requirements and Factors
- This position is security sensitive.
- This position requires compliance with state and federal laws/codes and Texas A&M University System/TAMU policies, regulations, rules and procedures.
- All tasks and job responsibilities must be performed safely without injury to self or others in compliance with System and University safety requirements.
Instructions to Applicants: Applications received by Texas A&M University must either have all job application data entered or a resume attached. Failure to provide all job application data or a complete resume could result in an invalid submission and a rejected application. We encourage all applicants to upload a resume or use a LinkedIn profile to pre-populate the online application.
All positions are security-sensitive. Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.
Equal Opportunity/Veterans/Disability Employer.
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