Employee in the emergency and fault reporting center (f/m/d)
@Georg-August-University Göttingen posted 7 hours agoJob Description
| Job ID: | 3114 |
| Furnishings: | Technical building management |
| Contact person: | Mr. Holger Knöfel |
| GM3@zvw.uni-goettingen.de | |
| 0551 39-24101 | |
| Cast date: | 01.09.2025 |
| Application deadline: | July 27, 2025 |
The Technical Facility Management (GM3) department at the Georg August University of Göttingen is seeking to fill a permanent position
in the Emergency and Fault Reporting Center (f/m/d)
– pay grade 6 TV-L –
with 100% of the regular weekly working hours (currently 38.5 hours/week) starting September 1, 2025.
The Emergency and Fault Reporting Center is staffed 24/7, 365 days a year.
Your responsibilities
- Monitoring of electronic fault messages
- Acceptance of telephone faults and damage reports from various areas, mostly building technology
- Evaluation of the information received and its classification
- Forwarding of reports, as required by specifications/service instructions
- Logging important events in the service book
- Processing incoming emergency calls
- Communication with internal and external departments/positions
- Acceptance and forwarding of IT hotline reports
Your profile
- Completed vocational training in a technical profession. Preferably as a plant mechanic, electronics technician for buildings and energy, or mechatronics technician
- Confident use of Microsoft Office applications (Word, Outlook, Excel, Access)
- Knowledge of SAP module PM is desirable
- quick perception
- Service and team-oriented, flexible and resilient
- Knowledge of university structures is desirable
- Participation in shift work according to the roster (early, day, late and night shifts, alternating) and participation in on-call duty.
- Very good written and spoken German skills
- Basic knowledge of English is desirable
The University of Göttingen aims to increase the proportion of women in areas where women are underrepresented and therefore strongly encourages qualified women to apply. The university also sees itself as a family-friendly university and promotes the compatibility of science/work and family. The university is particularly committed to the professional participation of severely disabled employees and therefore welcomes applications from severely disabled people. If qualifications are equal, applications from people with severe disabilities will be given preference. To safeguard interests, a disability or equal treatment must be included in the application. Applications with the usual documents are requested in German , stating the position ID
, by July 27, 2025. Electronically, too, are welcome . Holger Knöfel, Am Ebelhof 2-3, 37075 Göttingen, Email: GM3@zvw.uni-goettingen.de For any questions, please contact the Head of Technical Facility Management, Dipl.-Ing. Holger Knöfel (Phone: +49 551 39 24101) . Please note: Submitting your application constitutes your consent to the processing of your application data by us in accordance with data protection law. Further information on the legal basis and data usage can be found in the General Data Protection Regulation (GDPR) information sheet: https://www.uni-goettingen.de/hinweisdsgvo
